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White Grass

On-Call Design

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We understand that you may not necessarily be looking for a full service design, or even a design plan for that matter but you find that you need some occasional guidance or a second opinion before making a major purchase for your home.

 

Maybe you have an ongoing project where you are acting as your own contractor and need some advice on the best materials to use, or if what you chose will even work together in the space.

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Our "On Call Design" service is designed for individuals who need design advice on an as needed basis. It is for clients who need more than just a 2 hour in-home consultation, but don't need to retain us for a full service design project

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Maybe you enjoy the process of sourcing and purchasing your own furnishings, but need a designer eye to make sure they all work well together. Designer On Call gives you the flexibility to tap into our design knowledge and expertise, only when you need it. 

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Who Is It Ideal For?

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  • If you are doing a remodeling project and need us to take a look at the plans from your architect to make sure the space is being used well

  • If you need verification that the finish materials you have chosen for your remodel work well and flow together

  • If you are acting as your own contractor and need help sourcing materials 

  • If you need help sourcing fine art and antiques

  • If you need us to source a specific piece or design a custom piece of furniture

  • If you are getting ready to entertain guests and need help finishing off a space

  • If you are building a home and need help with your design center appointment with your builder

  • If you are building a custom home or production home and need a designer's input at pre-sheetrock walk through

  • If you are drawn to a something you saw in a design magazine and need help locating and purchasing it

How It Works

After purchasing a minimum of a 3 hour time block, we will call you to discuss the details and send our design questionnaire for you to complete. Your need can be immediate or for a later project, but please keep in mind that time blocks are good for up to 6 months only. On Call Design time blocks can be purchased in increments of 3 hours.

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Once we verify your purchase, we credit your account the total number of hours you purchased. Each time you request our services - anything from a text message to a sourcing day, we will deduct that time from your available time. Time deductions are made in increments of 5 minutes. We will send you a report every two weeks, showing how the time is used and how much time remains on your account.

 

You can choose to purchase another time block as needed. If after 6 months, you still have unused time, they will be considered null and void. There is no refund.

Things To Note

A consultation is not included with the Designer On Call service fee. You are welcomed to book one for a separate fee of $450. If you choose not to schedule a consultation, you will be responsible for providing us with all the information and measurements needed to properly advise you on your project

  • Your service fee includes the total number of hours included with your chosen block of time, billed at our regular hourly rate of $175

  • It is NOT similar to a doctor on call - we will respond to messages and phone calls during normal business hours (M-F 9:00am to 5:00pm) or we will return your call on the next business day

  • This is not intended to be an instant response service, so we still need to schedule time on our calendar to focus on your project - as much advanced notice as possible is required.

  • We will not accept texted pictures while you are out shopping. It is best to send an email with either a link or picture (with dimensions) to the furniture pieces you are considering. We need this so we can research all pertinent information

  • You are aware that the On Call service is not like our typical design service, where we work with a list of qualified vendors and trades people. We are, in most cases, simply providing our opinion based on our design expertise. We will not be responsible for any errors and omissions that occur from using this service

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